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The Pitfalls of Verbal Communication with Contractors

How many times have you been to a restaurant with a group of people and placed an order with a waiter or waitress who did not write it down? Was your order served correctly? Could you predict that this would happen as the server left your table to put the order in? This frustrating scenario plays out daily in the world of rehabbing as well. While walking through a house with your contractor, it’s essential that all key points and requests are put in writing. Don’t take anything for granted. This might seem obvious, but where people make a mistake is that they assume if their contractor agrees to do something a certain way, and it’s very clearly communicated in conversation, it will happen as described. They are taken aback when the item does not get done and the contractor has a completely different take on what was said and agreed to. In these situations, the contractor is not necessarily being dishonest. They might genuinely believe that the conversation went that way. The main problem is that the human mind makes split second, sometimes random decisions about what information to place in short term versus long term memory during a conversation. Some items might be remembered while others are promptly forgotten. Your contractor might remember that you talked about crown moulding in the kitchen, but not in the bedrooms as well. This is compounded by the fact that you are probably throwing a lot of information at him or her all at once. In order to improve communication with your contracting team, use whatever tools you can to keep...

Making Offers in Less Time with Docusign

Making a lot of offers can be very time consuming and tedious. However, as a rehabber, it is necessary in order to close deals. So in an effort to make the process a little less painful, try leveraging the use of DocuSign, which is a tool that allows you to convert your documents and contracts to an electronic format where they can be signed electronically. Once the document is in DocuSign, you can complete the signing of the contract via your smart phone, tablet or computer. This makes signing a contract a lot easier and gives you the flexibility to sign them electronically when and where you want. Not to mention it will help prevent missed signatures because the document can be configured to automatically prompt to the areas which need your signatures so you don’t have guess where you need to sign. DocuSign works with Microsoft Word, Excel, PDF and many other file formats. ♦ -Michael...

The Importance of Curb Appeal

Curb appeal is the primary influence on a potential homebuyer’s first in-person impression. They may already know they like the neighborhood, that the house has the right number of bedrooms, and fits their budget, but if peeling paint or a messy yard are the first things they notice, they will immediately begin to wonder what else might be wrong, and eliminate your property from their search prematurely. In other words, the beautiful hardwood floors you refinished, or the high-end light fixtures installed throughout the home don’t matter if your customer never makes it through the front door. Here are a few essential details not to be overlooked if you want to maximize your property’s curb appeal. 1. A new coat of paint, a seasonal wreath, and a new mat at the front door create a welcoming entry point, and signal hospitality on the behalf of the seller. Try painting the exterior of your front door an eye catching accent color. 2. Upgrade your outdoor lighting. Potential buyers may be driving by in the evening on their way home from work, or after dark to check out the neighborhood activity. Lit walkways, or spotlights accenting distinct features and eliminating shadowy corners can make your home the standout in a neighborhood of similar boxes. 3. Keep a spotless yard. Clean lines between grass and mulch areas – even in the winter- give a home polish. Clean up oil stains in driveways and keep toys, trash and debris off of the front lawn. Make sure the landscaping is trimmed neat and tidy. You do not have to go nuts landscaping the yard,...

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